How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
What is ETA?
Are there any marketing materials for Haraqisha?
I am experiencing issues with the app
Can I have Haraqisha on my Windows Phone?
Is there transaction limit for mobile money payments?
View all 15
Returns and Refunds
What items are eligible for return?
How much time do I have to return a product?
How do I return a product?
What are the acceptable reasons for returning a product?
Do I pay to list my store/products on Haraqisha
Do you consider weight for deliveries?
Can I schedule a delivery?
How do delivery payments work?
What if I need to cancel a delivery request that has been accepted?
Is there a separate app for Haraqisha Courier?
View all 26
How do I pick up a delivery order?
What happens if I decline a delivery request?
How much time am I allowed to get to the pick up address?
Can the customer track my dispatch progress?
How do I deal with delays while on an active dispatch?
View all 8
'How to?' Articles- Service Consumers
How do I request for a ride?
How does Haraqisha work?
How to request for a ride?
How do I get a fare estimate?
Where can I ride with Haraqisha?
View all 34
'How To?' Driver Articles
How to become a Haraqisha driver?
Where can I drive with Haraqisha?
What type of cars are accepted at Haraqisha?
How long does it take for a driver application to be approved?
Do Haraqisha drivers need any special training?
View all 33
Help Desk Software
by Freshdesk Support Desk