Help Desk

The deliveries services are available for Fast Moving Consumer Goods (FMCG) and office stationery. The delivery cost is based on distance traveled and t...

The App is designed to provide an on-demand service for delivery requests thus scheduling deliveries is a capability not presently supported.  

Delivery payments can be done via an Mpesa Till number or a Credit card. Unlike rides, you cannot change your payment mode while delivery is ongoing. Sele...

You are free to cancel your delivery request within 5 minutes of being accepted by a courier driver. However, if you cancel 5 minutes into a dispatch, a can...

No, there's no separate app for Haraqisha delivery.  Haraqisha app has courier, rides, and shopping all in the same app. On the app homepage, select y...

There's no delivery surge. Haraqisha delivery billing is done based on: Distance: total Kilometers traveled. Time: total minutes traveled. B...

We have our courier drivers working round the clock to ensure your delivery efficiently and promptly done.

It is possible to request a delivery for someone and even to a different location from where you are: Enter the pickup location Add a drop off location...

It is not possible to schedule a delivery in the Haraqisha app Kindly contact us to help schedule a delivery up to 7 days in advance.

When your courier driver ends the delivery, an invoice is sent to you indicating the cost breakdown. Your preferred payment would then be billed.  You'...