Help Desk

FAQ 0

Getting Started 0

General 15

• What is ETA?
• Are there any marketing materials for Haraqisha?
• I am experiencing issues with the app
• Can I have Haraqisha on my Windows Phone?
• Is there transaction limit for mobile money payments?

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Returns and Refunds 4

• What items are eligible for return?
• How much time do I have to return a product?
• How do I return a product?
• What are the acceptable reasons for returning a product?

FAQ 1

• Do I pay to list my store/products on Haraqisha

Haraqisha Delivery 26

• Do you consider weight for deliveries?
• Can I schedule a delivery?
• How do delivery payments work?
• What if I need to cancel a delivery request that has been accepted?
• Is there a separate app for Haraqisha Courier?

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Courier Driver 8

• How do I pick up a delivery order?
• What happens if I decline a delivery request?
• How much time am I allowed to get to the pick up address?
• Can the customer track my dispatch progress?
• How do I deal with delays while on an active dispatch?

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'How to?' Articles- Service Consumers 34

• How do I request for a ride?
• How does Haraqisha work?
• How to request for a ride?
• How do I get a fare estimate?
• Where can I ride with Haraqisha?

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'How To?' Driver Articles 33

• How to become a Haraqisha driver?
• Where can I drive with Haraqisha?
• What type of cars are accepted at Haraqisha?
• How long does it take for a driver application to be approved?
• Do Haraqisha drivers need any special training?

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