'How to?' Articles- Service Consumers

I am not receiving promotions, emails, or receipts
Kindly check your spam or junk from your email account. Ensure to mark the Haraqisha emails as ‘not spam’ to prevent future emails going unseen. If you’re ...
Wed, 20 Sep, 2017 at 1:29 PM
What happens when my ride is not started or ended at the right time?
Kindly inform us when you know notice any irregularities on the map in your trip receipt or history showing a different pickup location, route, or destinat...
Wed, 20 Sep, 2017 at 2:15 PM
How are multiple stops on a trip charged?
Haraqisha bills your fare based on the time taken and distance traveled. For any stops during the trip, the time aspect accumulates charges that will be bi...
Wed, 20 Sep, 2017 at 2:21 PM
How to pay for a ride?
Rate Your Driver: Tell us about your Haraqisha experience by rating your driver/rider on a scale of 1-5. Leave feedback about your ride in the comment b...
Wed, 20 Sep, 2017 at 2:30 PM
How to edit my profile after sign up
Login to your Haraqisha app Select account from the menu  Tap on Profile to make any changes
Wed, 20 Sep, 2017 at 3:25 PM
Can I schedule a ride?
You currently can not schedule a ride. Haraqisha only provides for an on-demand service for rides.
Thu, 22 Mar, 2018 at 1:12 PM
How do I earn free rides?
To earn free rides, simply share your invite code with friends and family and you will get a free ride (worth up to KES 500) every time someone you have inv...
Thu, 21 Sep, 2017 at 10:13 AM
How do I view promotions?
To view promotions, go to the account from the Haraqisha app menu. Select promotions and you will be able to view your current promotions. Ongoing promoti...
Thu, 21 Sep, 2017 at 10:32 AM
How to identify a driver and vehicle
When you send a ride request, your app sends your request to nearby drivers. After you're matched with a driver, your app shares info about the vehicl...
Thu, 21 Sep, 2017 at 6:38 PM
How do I share my ETA?
Once you're on a trip, you can easily share your estimated time of arrival with friends and family. Tap on Send Status window Enter the contacts y...
Mon, 25 Sep, 2017 at 12:47 PM