'How to?' Articles- Service Consumers

How to view receipts of previous trips
Your Haraqisha account includes a trip history of every ride you’ve taken. This allows you to review any trip’s fare breakdown, route, and other details.  ...
Wed, 20 Sep, 2017 at 11:48 AM
How to leave feedback for a specific driver
You can leave feedback for the driver at the end of the ride. In addition to the ratings, you can also add a comment in the text field right below the r...
Mon, 18 Sep, 2017 at 3:25 PM
How to add a promo code
Open the Haraqisha app menu Select Account   From the Account, tap on Promotions Enter the promo code
Mon, 18 Sep, 2017 at 3:33 PM
Am I charged for canceling rides?
Ride requests should only be made when you’re ready to ride and near the pickup location. This supports drivers operating efficiently on the Haraqisha plat...
Wed, 20 Sep, 2017 at 11:43 AM
Does the app allow fare splitting?
The Haraqisha app doesn't currently allow for fare splitting however, plans are underway to incorporate this feature in the next update as it allows ...
Mon, 18 Sep, 2017 at 3:47 PM
How do I update the app?
It is important to always have the latest version of the Haraqisha app, this way you get to enjoy your experience on Haraqisha as well as the new developme...
Thu, 15 Feb, 2018 at 1:37 PM
What are the accepted modes of Payments?
The accepted payment modes are: Cash Credit Card Mpesa
Mon, 18 Sep, 2017 at 3:57 PM
How to get a fare estimate?
To get an estimate you have to enter your pickup location and destination: 1. Tap SET PICKUP LOCATION. 2. Tap ADD DESTINATION 3. Tap FARE ESTIMATE at the...
Mon, 18 Sep, 2017 at 3:58 PM
How to request a ride for a friend?
You can use your Haraqisha app to request a ride for someone else.  Enter your friend’s pickup location and destination. Once the ride request has ...
Thu, 21 Sep, 2017 at 8:54 AM
What happens when my driver does not have change?
For cash payments, a driver is expected to have change at all times.  You can also check with the driver while on the trip if they have change so as to det...
Wed, 20 Sep, 2017 at 12:55 PM