Help Desk

Launch the Haraqisha app from your Android Phone, tap the rides icon and select your preferred ride type- Motorcycle,Standard or Premier. Your pickup...

Haraqisha is an E-commerce platform providing on-demand services for rides, courier and shopping.  All this is available in the Haraqisha smartphone applic...

Open the Haraqisha app and select your ride type, using the icons. Your suggested pickup location will be set based on your current GPS location. If ...

1. Tap the Rides icon in the homepage Menu of your App. 2. Select Ride Category: Motorcycle,Standard or Premier 3. Tap on Confirm Pick Up Location 4. ...

We are currently in Nairobi and Mombasa with a plan of rolling out to other major towns.

It is possible to tip your driver in the app and he/she will receive the whole tip amount. At the end of your trip, a receipt is emailed with a payment bre...

The Haraqisha app is currently available on Google Play Store , with plans to launch on Apple store and Windows phone thereafter. The Android version shoul...

If you wish to contact your driver to coordinate a pickup location or discuss other details of the ride you requested, Tap the bar that displays the driver...

It is possible to reset your password, provide your email address/cell phone number and a code shall be generated to help reset the password. In the cas...

Once you have successfully placed a ride request and matched up with a driver, you are able to see their name, ETA (estimated time of arrival), profile...