Help Desk

The trip fare is calculated by summing up: Distance: total Kilometers traveled. Time: total minutes traveled. Base Fare: the amount the ride sta...

The way ratings and reviews work, is to anonymously give 1-5 star and maybe a comment. This is basically to promote respect between drivers and their pa...

Haraqisha is available for android version 4.2 and above but iOS version would be available soon. Windows users might have to wait for a little a longer be...

At the moment, no. Haraqisha is only available in English but if need be, other languages can easily be worked on and availed.

Use your partner app's map to compare areas of varying demand throughout the city you are in. You'll see various colors in different areas. Our heat ...

If you're having trouble logging into your Haraqisha account, first try resetting the password. You will receive a message containing a link that you can...

A trip's fare is calculated from the moment you tap Start ride until you swipe end ride. If you feel that a trip's start or end time is incorrect, ...

If you are involved in an accident, please make sure that all parties involved are safe. Contact the police and paramedics if necessary. Afterwards, termin...

If you notice an item left behind, please let us know by sharing details with us through our email address-contact@haraqisha.com. We'll help you connec...

We understand that picking up a larger group of riders can present additional challenges. We are  committed to safety for everyone. Please do not allow mo...